Privacy Policy
Effective Date: July 7, 2026. This Privacy Policy details how Rebon Motor Company collects, protects, and handles your information, ensuring full compliance with Meta Platforms and WhatsApp Cloud API standards.
Core Privacy Assurances
- We never sell your personal data to third parties.
- WhatsApp message data is processed strictly for support.
- All communications are transmitted over secure TLS protocols.
- You retain full rights to request data deletion at any time.
1. Introduction
Welcome to Rebon Motor Company. We manufacture and sell electric bikes, petrol bikes, electric scooters, spare parts, and provide dealership services globally. We value your privacy and are committed to protecting your personal data. This policy explains our practices regarding data collection, usage, and sharing when you visit our website, utilize our support tools, or connect with us via Meta services.
2. Information We Collect
Personal Information
When you submit forms, register interest in dealership partnerships, subscribe to newsletters, or schedule test rides, we collect personal identity info. This includes your name, email address, phone number, company name, address, region, and details of vehicle preference.
Device & Analytics Information
We automatically log standard technical data when you browse our website. This includes browser type, device identifiers, operating system version, page referrers, and generalized IP locations used solely to generate anonymized traffic metrics.
Cookies and Tracking
We use cookies to maintain your preferences (such as your chosen bike colors or range calculation units). You can choose to disable cookies through your browser preferences, though this may disable certain interactive features.
3. WhatsApp Communication & Meta Integration
Rebon Motor Company actively integrates with Meta Developer platforms and uses the WhatsApp Cloud API to facilitate instant customer support, booking confirmations, and transactional updates.
WhatsApp Cloud API Usage
When you communicate with us via WhatsApp links or chatbots on our website, your phone number and conversation records are transmitted securely through Meta's WhatsApp Cloud API infrastructure. This data is handled in strict compliance with the Meta Platform Terms and Developer Policies.
Facebook Login Support (Future Integration)
Our authentication service is designed to support Facebook Login in future releases. When integrated, we will collect authorized profile attributes (such as your public name and email) solely to simplify account registration. We will never post back to your profile or distribute your social graph.
Purpose Limitation & Communication Integrity
Your phone number, chat history, and messages are processed strictly to deliver direct customer support and handle inquiries. We will never use these channels to send unsolicited spam, and we strictly prohibit selling or sharing communication records with external marketers or advertising networks.
4. Data Usage & Legal Basis
We process your personal information under the following legal foundations: (a) your explicit consent (e.g. subscribing to newsletter bulletins), (b) execution of a contract (e.g. registering dealership agreements), and (c) legitimate interest in delivering customer service, managing platform security, and troubleshooting website operations.
5. Data Sharing & Third-Party Services
We do not share your information with third parties except as necessary to fulfill service delivery: specifically, transmitting transactional records through API service providers (like Meta) or database hosting services. We disclose information only when legally mandated by statutory enforcement bodies or to defend our intellectual property rights.
6. Security & Data Retention
Your personal details are stored inside encrypted database layers. WhatsApp Cloud API transactions are processed using industry-standard secure socket layers (TLS/HTTPS). We retain your data only for as long as needed to support your active inquiries or dealership relationship. Anonymized analytics traffic data may be preserved indefinitely.
7. User Rights & Data Deletion
You possess the right to view, modify, or restrict the processing of your personal information. Under Meta Developer rules, we support instant data erasure. If you wish to delete your account, contact logs, phone records, or request complete removal of your information from our systems, please submit a written directive to our security desk at support@rebonmotorcompany.com.pk. Your requests will be processed within 15 business days.
8. Children's Privacy
Our website, products, and dealership platforms are not intended for children under the age of 13. We do not intentionally compile information from children, and will delete any such information immediately if discovered.
9. International Data Transfers
Because our website hosting and Meta APIs process information globally, your details may traverse border lines into servers situated in Europe, North America, or South Asia. We mandate that our processing partners implement robust data protection standards equivalent to cross-border transfer agreements.
10. Changes to this Policy
We reserve the right to revise this Privacy Policy to ensure alignment with Meta Developer guidelines or international privacy regulations. Changes will be posted to this page with an updated effective date.
11. Contact Information
For security requests, policy disputes, or data erasure directives, please communicate directly with our representative office:
Company: Rebon Motor Company
Email: support@rebonmotorcompany.com.pk
Phone: 0323-6659451
Office Address:
Army Market, Near Punjab Bank,
Airport Road, Bahawalpur,
Punjab, Pakistan